Hydrogen

Is the UK Hydrogen (H2) Ready?

Is hydrogen the future? Is the UK Hydrogen (H2) ready? Hydrogen has long been thought as the clean alternative to natural gas. Which could soon be used to power the appliances in our homes. To include not only boilers, but hob, cookers and fires too.

The first UK houses have been built and are set to be fuelled entirely by Hydrogen. The houses are due to be open to the public to learn more about the emerging technologies. Finding alternatives to fossil fuels and a move towards making clean energy the norm. Thus giving people a glimpse in to what the future might look like.

Hydrogen burns cleanly, producing only water as combustion. Making it ideal as a net-zero economy fuel. Hydrogen also has the benefit that it could be distributed across the country using the existing mains gas infrastructure.

The government is hoping hydrogen, as a clean and safe replacement to natural gas, will play a vital role in achieving its commitment of the UK’s contribution to climate change by 2050. By implementing their Ten Point Plan.

The Hydrogen Strategy is to be shared later in 2021, to show that the UK is indeed Hydrogen (H2) ready.

The technology is already here with the New Viessmann Vitodens 100-W & 111-W, which are now available!

Viessmann Extended Warranty

Viessmann Extended Warranty.

Viessmann have extended their warranty options of their Viessmann Vitodens range of domestic boilers. Giving Viessmann customers the reassurance that if their boiler breaks down we will be there to help. At no extra costs.

As a trained Viessmann installed and valued partner, Alexandra Heating Services, are able to undertake warranty work on behalf of Viessmann and are always happy to help.

Viessmann Vitodens 050-W

Provided with a 7 year standard warranty for Viessmann trained installers, however, new Viessmann extended warranty is now available! So you can now increase the Vitodens 050-W by 3 years. Providing a total 10 year warranty for just £120.00.

Viessmann Vitodens 100-W

Provided with a 5 year standard warranty for Viessmann trained installers, however, new Viessmann extended warranty is now available! So you can now increase the Vitodens 100-W by 3 years, 5 years or a further 7 years. Providing a total 12 year warranty for just £180.00.

Viessmann Vitodens 111-W

Provided with a 5 year standard warranty for Viessmann trained installers, however, new Viessmann extended warranty is now available! So you can now increase the Vitodens 100-W by 3 years, 5 years or a further 7 years. Providing a total 12 year warranty for just £180.00.

Viessmann Vitodens 200-W

Provided with a 7 year standard warranty for Viessmann trained installers, however, new Viessmann manufacturer’s warranty is also now available! So you can now increase the Vitodens 200-W by 5 years or a further 7 years. Providing a total 12 year warranty for just £420.00.

Viessmann Vitodens 222-F

Provided with a 7 year standard warranty for Viessmann trained installers, however, new Viessmann manufacturer’s warranty is also now available! So you can now increase the Vitodens 200-W by 5 years or a further 7 years. Providing a total 12 year warranty for just £420.00.

All prices above are including VAT.

Viessmann Vitodens 100-W Boiler

Viessmann Vitodens Boilers: (H2) Ready!

The next generation of wall hung domestic Viessmann Vitodens boilers with Wi-Fi inside, PlusBus and Hydrogen ready is coming from Viessmann.

The new Vitodens 100-W & Vitodens 111-W from Viessmann, are Hydrogen ready for the network when in place. Viessmann are know in the market place for their years of experience and innovation. Also known for the importance given to the quality of their product and rigorous checks. Giving their wall mounted boilers the Which? best buy for many years. This is due to the boilers performance, reliability and longevity too.

Main Features & Benefits of the Viessmann Vitodens Boilers:
  • MatriX Plus burner.
  • Inox-Radial heat exchanger.
  • Lambda combustion control system.
  • Wi-Fi connectivity.
  • Hydrogen ready.
  • Extendable warranty options.
MatriX Plus Burner.

The boiler still has the MatriX Plus Burner, which wins every time. Due to its efficient operation, low pollutant and noise emissions.

Inox-Radial Heat Exchanger.

Made of stainless steel, is the real heart of the boiler and makes the real difference! It efficiently converts the energy used into heat, this component is durable and made of high quality steel. Read more about their design and comparison between steel and aluminium here.

The Inox-Radial heat exchanger benefits from a 10 year guarantee from Viessmann.

Wi-Fi Connectivity.

The new Viessmann Vitoden 100-W and 111-W boilers have a new electronic platform, which now has an integrated Wi-Fi interface. This connects the heating system directly to the internet. With the ViCare app operating the system is simple and intuitive. So you can control your home from your phone. The app gives convenient operation of the heating system and can save energy at anytime from anywhere!

Most importantly no third party controls are required and everything is contained in a single Viessmann ecosystem.

Hydrogen (H2) Ready.

Certified for 20% hydrogen (H2) content in natural gas.

Not forgetting the Viessmann extended boiler warranties now available. Heating from Viessmann doesn’t get better!

Coronavirus - COVID-19

Covid-19 Update

Our offices are open from 8am–5pm and our 24/7 cover is operational. Our engineers continue to work in line with the Governments social distancing guidelines, please inform the office of any covid-19 symptoms or testing within your household prior to an engineers visit.

Inox-Radial Stainless Steel Heat Exchanger Winchester

Heat Exchangers: Stainless Steel v’s Aluminium

Stainless steel is the key and here is why. . .

Heating technology should work together to ensure the smooth operation of the entire system – from boiler via burner, control unit and heat exchanger, to deliver the highest possible operational reliability. Today, domestic and commercial boiler technology demands the most reliable, energy efficient components. Contact us for a quotation

A key component in choosing the right system, is the heat exchanger within the boiler, as maintenance costs, durability and product lifetime should all be considered when buying a boiler. As the two most common types of heat exchanger in the UK condensing boiler market, we have examined the differences between stainless steel and aluminium to offer a comparison of quality and longevity.

Heat Exchanger (half)

Stainless Steel Heat Exchangers:

Used by Viessmann throughout its entire condensing boiler range, stainless steel heat exchangers provide a high resistance to corrosion in a wide variety of pH levels, therefore increasing the useful life of your boiler. This provides long term value for money and requires less system downtime due to maintenance.

Important points to consider:

  • Increases useful life of your boiler.
  • Less downtime due to maintenance.
  • Does not require use of system inhibitors.
  • Recommended for filling with potable water (drinking water) no inhibitors required.
  • Self-cleaning.
  • Higher grade corrosion resistant material.

Heat Exchanger (close up)

Aluminium Heat Exchangers:

A lightweight and alternative option, Aluminium heat exchangers also provide high heat transfer but require special inhibitors when maintaining the system, which if not used can result in a high risk of damage to the boiler. Annual maintenance is also vital to remove aluminium oxides, which can build up and clog the condensate line.

Important points to consider:

  • pH treatment critical to longevity of the heat exchanger.
  • Artificially softened water not permitted.
  • Aluminium material corrodes through aluminium oxide build up and erodes further at high flow rates.
  • Reduced lifetime of the heat exchanger.
  • Cheaper to manufacture than stainless steel.

Heat Exchanger Steel v's Aluminium

All Viessmann gas condensing boilers are equipped with stainless steel Inox-Radial heat exchangers. This technology brings with it an extremely high efficiency rate of 98 percent and exceptionally reliable and efficient operation during its long service life.

Viessmann guarantees the Inox-Radial heat exchanger for ten years against leaks resulting from corrosion.

Contact us for a quotation

Boiler servicing Winchester

Boiler Servicing – An Essential Investment

A study has found that watching spending has become an ingrained way of life that consumers will continue with, even when their finances improve.  It seems the recession has left behind a legacy of cautious consumers, with people needing a strong reason to part with their money.

VITAL BENEFITS

An annual boiler service, however, needs to be seen as essential spending.  In much the same way as a homeowner would regards a service and MOT for their car.  Most people anticipate there will be ongoing costs associated with their vehicles and budget for them accordingly.

An annual boiler service provides some important benefits; it will ensure the boiler is safe, is performing efficiently and reliably, and maintains the manufacturer’s warranty.

SAFETY

The number one reason for a homeowner to have their gas boiler serviced regularly is safety.

Unfortunately, consumer awareness of carbon monoxide (CO) poisoning is thought to be generally low across the UK.  It is important for heating engineers to explain to their customers that unsafe gas appliances – those that have been incorrectly fitted, badly repaired or poorly maintained – can produce this highly poisonous gas.

According to the Department of Health, 50 people die each year from CO poisoning and another 4,000 are treated in hospital.  It is thought the true number is likely to be much higher, as the early symptoms can easily be mistaken for flu or tiredness.

LONGEVITY

Another benefit of regular servicing extends the service life of your heating system and ensures reliable, trouble-free operation.  This is the only way to make sure that the energy from the fuel is used efficiently and cleanly, thus protecting the environment and saving on heating bills and the likelihood of breakdown, saving the homeowner money and minimising disruption without compromising high heating and hot water convenience.

Again, it is useful to draw on a car analogy.  A homeowner will understand that things like replacing filters and spark plugs are essential to keep their vehicle in top condition, and that avoiding a scheduled service may have a detrimental effect on the way the car works, leaving them out of pocket in the long run.  The same rules apply here, the boiler, burner and control unit form a system like that of a car engine which is essentially runs for many more hours than a car.  If your car was in operation for the same amount of time as your boiler, it would cover more than 60,000 miles in a year.  All car owners know that they need to have a service carried out at regular intervals.  Therefore your heating system should be serviced at least once a year, much like your car.

WARRANTIES

An annual service is usually a condition of a boiler warranty – which is another important reason why you as the homeowner should invest.  Today, boilers come with lengthy warranties, which should be seen as a sign of reliability, but the working parts still need to be checked annually.

Call us today to book your service on 01722 417873.

Sited: McCallum Layton study.  HVP Magazine May 2016.

Written by ‘The Girl in the Office’.

Coronavirus - COVID-19

COVID-19 Update: Our Pledge to you

As the government has placed us on their key worker list, we will be carrying out emergency works, to include breakdowns, repairs, required maintenance, water leaks, oil leaks and gas leaks.  Therefore being on hand to help our customers who have no heating and/or hot water in these difficult times.

In these strange and unprecedented times Alexandra Heating Services takes its responsibilities for the health and safety of our customers and our employees very seriously taking special care to follow the government guidelines to include social distancing and PPE to be worn by our engineers.

Our Pledge to You.

Please note that all appointments are made for emergencies only. To include a lack of heating, hot water or a gas, water, oil leak. As I am sure you can appreciate boiler services will be postponed until the current COVID-19 crisis has subsided.

Our Office will have asked you if any members of the household are showing any of the symptoms of COVID-19.  Please ensure you inform the office if any symptoms become apparent after making the appointment.

On arrival our engineer will knock on the door and will stand back 2 metres to introduce themselves. They  will be wearing gloves and potentially a protective face mask. Following the current guidance they will be unable to shake hands, please do not take offence.

They will ask you the same questions that you have been asked when booking your appointment to confirm that your circumstances have not changed from when the booking was made.

Social Distancing.

Our engineer will ask where the boiler/cylinder is located and confirm what the problem is.  Our engineer will ask you to step back so they can adhere to the 2 metre social distancing rule and go directly to the area of concern.

Please do not follow the engineer or enter the room with them.  Please do not offer our engineer a drink, however well meaning.  Our engineer may use antiseptic wipes to clean the area where he is working.

If the engineer has questions they may call you on the telephone so as to keep a safe distance.

Once the works are completed our engineer will shout out that he has finished, place his single use plastic gloves in your waste bin. He will then wait outside the front door to explain the works completed. Along with explaining any potential next actions required.

Please inform the office if you find the above unacceptable before our engineer attends your property.

Our Thanks.

We hugely appreciate your cooperation in helping ensure our engineers remain safe which in turn will help us keep our customers safe. Then we can ensure we will continue providing this vital service to the local community.

We look forward to normal service being resumed as soon as we are safe to do so and we would like to thank everyone for your support to our local business in these difficult times.

AHS Team at Escape Rooms

Celebrating 20 Years at AHS Continues in Winchester

We all shout … HELP ! … and out of nowhere a Siri like voice offers cryptic guidance.

No, the team are not at a séance but actually the escape rooms for the 20th Anniversary of Alexandra Heating Services.

Alexandra Heating Services thought 20 years of successfully serving our customers was well worth celebrating. So after lunch at The Stable in Winchester we arrived at the escape rooms on the Broadway, to put our collective minds together.  In hope of figuring out the cunning puzzles and conundrum’s set before us. We had split into 3 teams, with each team entering a separate “room” from which they had to escape. The aethereal voice was each rooms controller, watching via video. While no doubt enjoying the ensuing debates about the meaning of many clues and props. Everyone had a great time and inevitably competitive traits emerged, each wanting to be crowned “top team”.

Afterwards we descended on a local hostelry to compare notes, game plans and talk about one teams secret weapon.  Turns out Carol in accounts is a puzzle queen! Everyone got changed and joined up for a local dinner, at Cote Brasserie, where the hours flew by and much banter was enjoyed by all. What a treat for us all!

As part of this celebration is an important THANK YOU to all our customers who have supported us over the years and without you there is no Alexandra Heating Services.

Here’s to another 20 years of service and support to our local area.

Celebrating 20 years of AHS

The year is 1999 and major events are taking place.

  • “Y2K” is looming and the associated prediction of IT systems failing and catastrophe (which as we now know was rather inaccurate).
  • The “euro” gets introduced to the worlds financial markets,
  • The Matrix film (the first of the trilogy) is released to huge financial success & critical acclaim.
  • …. and Alexandra Heating Services is launched.

OK, so maybe AHS is not quite headline news compared to the others but to us at AHS it was the start of something big.

20 years on and we have not only grown in both employees and premises.  But also we have broadened our horizons to new areas such as renewables. Along with creating an electrical division.  One thing hasn’t changed, ultimately the customer always comes first! The same attention to detail and professionalism is as important today as it always has been.

And as part of our celebrating 20 years we are delighted to offer new customers an introductory 20% off all servicing. Between 1st July and September 30th 2019. Please quote CELEB2019 when calling 01722 417873 or emailing us.

We look forward to serving the local area for a further 20 years, so if you have heating or electrical needs or want to talk to us about renewable energy we would love to hear from you.

Swimming Pool Boiler Install

AHS Saves the Wedding Day

The big day for a wedding in Stratford Tony, Salisbury was looming with much excitement and anticipation, so time for one more check through the list:

  • Invitations – Sent.
  • Catering – Ready.
  • House – Clean and tidy.
  • Lawn – Cut.
  • Gardening – Done . . . do we need more balloons and flowers?

But suddenly there’s a BIG problem.  No one had checked the swimming pool and it was COLD!

With only a few days before the wedding and guests looking forward to a refreshing swim in the pool, you can imagine the distress.  A quick call to Alexandra Heating Services, and shortly afterwards with an engineer visit, he had diagnosed the problem.  All options were considered, but the conclusion was the swimming pool boiler couldn’t be fixed. The bad news had to be delivered that the swimming pool boiler needed to be replaced.

The Techy bit:

Alexandra Heating Services has designed a swimming pool solution based on the award winning and which best buy Viessmann condensing boiler technology, coupled to a heat exchanger with titanium internals and a Poolsmart plus controller.  Designed to run more efficiently (Viessmann boilers can run up 98% efficiency) and with excellent durability and longevity (thanks to Viessmanns’ German engineering and the titanium rods within the pool heat exchanger).  Our customer decided to have the AHS solution installed over and above the normal contenders, such as Certikin.

After a concentrated effort by AHS, our heating engineers had the Viessmann swimming pool installation up and running.  With a day to spare before the ceremony.  The wedding went smoothly and even the sun shone – a happy ending all round.

Our delighted customer, based in Stratford Tony, Salisbury, Wiltshire, kindly sent us a picture of wedding guests enjoying the pool.

That was all 1 year ago (May 2018) and so we asked, have the benefits materialised?  To quote our lovely customer: “It is too early to tell if the running costs have reduced, but I’d be very surprised if they haven’t. The water certainly heats up a lot faster, which is a considerable advantage.”

If you interested in learning more about our swimming pool solution, please contact us.