AHS Heating Customer Reviews

We had to replace a very old, very inefficient boiler located in our cellar but we were worried that a new condensing boiler could not go in the same place but AHS came up with a great idea of a pump to take the condensed water into the waste pipes in the floor above. We are very pleased with the new system. Our house has never been so warm. Thank you AHS for your professional and friendly team.

I have had various engineers out to look at boiler and radiators. Everyone on every visit was highly professional and genuine nice guys. They explain everything they do, are always polite and courteous and never go until all is fixed and working. A great Team of people I would always use this company as very transparent in what they do and trust them 100%.

It was great to find such a friendly, efficient and professional company to replace and re-site our gas boiler. We particularly appreciated their "can do" attitude and wouldn't hesitate to recommend them to anyone. Many thanks.

It's never great when your heating goes down in early January. We were very pleased AHS, who service our boilers, were able to send an engineer round by lunchtime. The problem was diagnosed and the engineer came back later with the part required and fitted it. I am sorry I cannot remember his name. Excellent service!

In need of a new, dedicated oil boiler with winter closing in, we called AHS who have been servicing our old range-cum-boiler for a while now. Nick came out to survey and advise - no pressure whatsoever and very knowledgeable - within a couple of days and we agreed a plan, which, thank goodness, could be executed before Christmas.

Robbie and Murray were the engineers and from the moment they arrived it was obvious that they were more than qualified, efficient and, above all, very considerate - even of our 2 rather boisterous labradors.

What has been so impressive is how much care they have taken to ensure that pipework etc is accessible and very neatly - if not aesthetically - done.

The icing on the cake: at the end of each day, without prompting or any expectation on our part, we found that Robbie had thoroughly cleaned and mopped - yes mopped! - our large kitchen floor.

The job wasn't cheap, but in this case we most certainly got what we paid for. If these guys are the ambassadors for their company and what it stands for, it's in very fine fettle indeed.

When my 25 year boiler failed without warning during cold weather, AHS, who had serviced my boiler hitherto, were very quick to arrange for it to be inspected. They were very quick then to provide estimates for repair and/or replacement,the latter of which they carried out both as soon as practicable.

During the carrying out of all this work. I have been extremely impressed with the professionalism, efficiency and helpfulness of all the AHS staff I have encountered.

Fast efficient and very helpful.

We have used AHS ever since the company we formerly used amalgamated with AHS - maybe 10 years ago. We have always found them helpful and efficient and would thoroughly recommend them for prompt and efficient service, whether routine or in an emergency/

I am very pleased with my new Viessmann boiler and the service I have received from AHS in installing it. Everyone in the company that I spoke to was extremely helpful all the way through the process and couldn't have been nicer or kinder. I am immuno-suppressed and, without asking, the engineers not only wore masks throughout, and cleaned up afterwards but insisted on swabbing down all the surfaces they'd touched with anti-bac. I can't recommend AHS highly enough.

I have been so pleased at the efficient way our boiler has been serviced over several years now. The advice and help given has been invaluable.

Very helpful in the office and wonderful engineer.  I had no hot water and telephoned AHS and they had an engineer out immediately. The engineer was friendly and efficient and had the problem fixed in no time. Would recommend them to anyone.

Our 25 year old swimming pool boiler had run its course. AHS quoted and supplied a new condensing system which was installed within a week of quoting and the installers did a first rate job. It was neat and tidy and very impressive to look at. Best of all it works! Am told it should halve my gas bill. Haven't been able to verify that yet, but based on everything else I have seen and heard from AHS I am sure it will!

Our water went from hot to tepid to cold just before the Easter weekend. Nightmare with 3 teenagers at home. The problem was not clear but AHS went the extra mile out of hours to find the problem. Once the problem was clear fixing it was also obvious that fixing it was not going to be easy. However a temporary fix meant we had hot water over Easter. THANK YOU ! It was clear a lot of thought and time had gone into finding a solution that would work with our existing system. This was installed with minimum fuss and maximum efficiency ( as usual) and a decompressor valve added to avoid a similar reoccurrence. AHS is an amazing company who really do go the extra mile. fantastic job. Thank you.

We have used AHS for many years now, so when our old cast iron stove finally expired, then they were the obvious choice for a new system. After much honest and professional discussion, a new system was agreed upon for our heating and hot water.

The installation team did a first class job, with much attention to detail. We now have a new and more efficient system for heating our house and water.

We are happy to recommend them and will be using them for the maintenance of our new systems.

Thanks to all involved.

A belated thank you to AHS for their tremendous work in replacing all our heating, hot/cold water pipework, radiators and boiler. A challenging and demanding project, AHS were the only company willing and able to take on the scale of the work and happy to work within the varying and dynamic constraints imposed by other simultaneous renovation works, Brexit supply-chain uncertainty and the restrictions of the Grade II listed structure (including working a weekend to ensure the heating was on following a hospital stay, for which we are very grateful).

AHS showed great attention to detail, helping guide the project from planning through to the eventual commissioning of the system, which they were able to bring online (thanks to some ingenious thinking) in two stages to fit around other works. From the very start, AHS were keen to help us get the system technically right: arranging for us to see an earlier installation, helping to plan the size of radiators, pipework and the boiler to ensure the final system would deliver comfort efficiently. They were happy to visit on multiple occasions to answers questions and carefully design the system around the needs and constraints of the building. The new boiler replaces an old inefficient system which left the house feeling perpetually cold and lacking in hot water. The new efficient boiler, with its intelligent ‘set and forget’ weather compensating controls, is performing remarkably well and has vastly improved the overall comfort of the house – delivering a consistent, comfortable and uniform temperature throughout the building. The new pressurised hot water system with a pumped secondary return is supplying us with endless quantities of consistently hot water and has a transformed the shower.

The build was led by an expert team of engineers who were happy to discuss and advise on the technical aspects of the installation, suggesting improvements to the overall design. AHS were meticulous and thoughtful in all aspects of their plumbing and pipework routing which was a considerable challenge because of the complexities of the old property. Where pipework had to be surface mounted, AHS were very careful to ensure the pipework was mounted carefully so that it ran straight and level. The end result is a work of modern art - being aesthetically pleasing and enhancing the overall look of the room. The boiler room installation was completed to a very high standard and AHS were able to fit the boiler and hot water cylinder into a small space thanks to some thoughtful pipework routing, which they carefully lagged - demonstrating AHS’s commercial pedigree.

Where snags were found (to be expected on a project of this size), AHS were prompt and courteous in fixing. It was clear that AHS take real pride in their work, always seeking to ensure that the build met our expectations.

We are very happy with the installation and the team’s careful, professional, methodical and tidy approach to their work. I highly recommend AHS for all aspects of heating and plumbing (no job is seemingly too big or too small). They are a first rate and friendly team who are very knowledgeable and highly experienced in all aspects of Veissmann and heating/water systems in general, giving very sound and helpful advice. Communications with the office were excellent and very helpful throughout. Thank you very much AHS for a job well done!

An AHS engineer found that my boiler was emitting fumes and was beyond economic repair. This was a Monday morning of freezing temperatures and snow on the ground. My concern was to obtain a quotation for replacement and how long it would take for works to begin. I received a detailed quotation within two hours and the promise of work to replace the boiler within 48 hours. Later that same day AHS rang to say that they had obtained a replacement boiler and would begin work on the following day, Tuesday. The work was carried out by two excellent AHS engineers who found other failures in my system, which they repaired. They were punctual, professional and polite and I now have a fully functioning and most efficient boiler. Well Done AHS !

Following a breakdown in the middle of a cold snap I contacted a company posing as a local family concern, which proved to be anything but. After a wait of four days in the bitter cold I was told that no one could could come to see me for another two days because they were busy on a big job.

I called your company, an engineer called the next day, condemned the boiler (not a shock as it was 50 years old ) and sorted out emergency heating, the new boiler and system was fitted with a minimum of disruption by a cheerful and efficient team to the quote given and left clean and tidy, I was at all times kept in the picture. Since, I have never been more comfortable in my house.

Thank you again for your kind attention to my problems, I would recommend you without reservation to anyone needing such work carried out.

The first time I have used this company. Excellent. Very professional, trustworthy, knowledgeable and friendly. I will be booking my annual boiler service with them from now on.

Robbie Adam and Ainsley were a very efficient and hard working team. It was a complicated installation but they solved every problem they ran into using their wealth of experience and skill. If I could award them more stars I would. Very highly recommended especially in large old properties with complicated plumbing. Thanks so much.

We have used AHS for some years now and have always found them to be efficient and helpful. Appointments are kept, timing is good and the work is carried out swiftly and efficiently