Viessmann Boiler

A Day in the Life of Our Engineer

MY DAY BEGINS . . . 

It started earlier than usual, meeting our service engineer at the unit in Old Sarum at 7:30am to ensure we arrived at our first job on time at 8:00am.

Ready to start our day. . . .

AHS Ltd Van

JOB 1:

Our first port of call was a gas boiler service in Redlynch.  After informing the customer of our arrival, we accessed the boiler in the garage.  The engineer showed me how to safely remove the case of the Viessmann boiler to expose the inside.  He talked me through each of the components that make the boiler work and then using the Viessmann toolkit (pictured below):

Viessmann Toolkit

I was shown which parts needed to be removed in order to carry out the service.  This is a careful process which begins with, most importantly, switching off the gas supply to the boiler.  Once this is done, the burner needs to be removed in order to check the burner seal, electrodes and clean the heat exchanger as necessary.  There is certainly a knack to the removal of the burner, undoing clips in the right order, followed by the screws and then removing the unit safely ensuring not to burn yourself or damage the part itself.  Once this has been done, any wearing parts are then checked and changed if needed.  On this occasion, we replaced the burner seal, which is a rubber ring that the burner leans on when placed back into the heat exchanger that houses it.  Whilst the engineer did this, I used our dry vacuum followed by cleaning wipes to ensure there was no loose debris or dust inside the boiler.  Once the boiler was put back together, we fired it up and put it into service mode.  This allows the boiler to produce emissions as it would when in full demand and whilst it did this, we used the flue gas analyser to check the boiler was producing a safe gas reading.  Once the gas readings were taken, they were printed on site and attached to the CP12 certificate that the engineer had already began writing out.  This left me just enough time to finish my coffee and biscuits, before asking the customer to sign the CP12 and setting off to our next job.

JOB 2:

Our second job took us to an industrial warehouse building, much like our own for another gas boiler service on a Viessmann boiler.  This time our engineer carefully watched as I carried out the initial checks, such as turning off the gas supply and unplugging the burner controls, unscrewing and removing the burner.  I replaced the burner seal under the careful watch of our engineer.  After giving the boiler a good clean inside and out, and completing the CP12 we were ready to leave another happy customer with a newly serviced boiler and move on to our 3rd job of the day.

JOB 3:

Our next job took us out to one of the first Viessmann oil boilers installed by AHS Ltd.  On arrival, our customer wanted to tell us just how much of a difference he had noticed in the first year, by changing from his previous boiler to the energy saving Viessmann – always great to hear.  Once again, our engineer talked me through the components that make up a Viessmann oil boiler and what parts needed to be checked during an oil service.  I was impressed by the kit that accompanies these boilers that allows for an engineer to remove the main heat exchange, while being supported by a clip-in mechanism on the casing of the boiler.  This is helpful due to the size and weight of the heat exchange and means less wires need to be unplugged and put back in.  After checking all wearing parts, this time with no replacements needed and cleaning out the boiler, we completed the CD11 and had it signed off by the customer before leaving.

JOB 4:

Our final job of the day took us to Owslebury to look at a broken flush mechanism and leaking WC. Having read our jobsheet in advance, our engineer had an idea of what the issue might be and therefore how to resolve it. We therefore stopped off at our suppliers to pick up the materials and then headed on to the job.  Arriving to a houseful of wedding guests, meant we had limited time to cut off the water supply and rectify the leak.  Whilst our engineer dealt with this, I used our wet/dry vacuum to remove any water left in the cistern – ensuring to put down sheets to protect the customers floor from any water damage in the process. Once the water had been isolated and drained from the cistern, it was removed. We found the existing flush mechanism to be damaged and the doughnut washer was allowing water through. Whilst I constructed the new flush mechanism ready to be installed, our engineer replaced the doughnut. The replacement flush was then fitted, water switched back on and the WC tested 2 – 3 times checking it was in good working order and no leaks were apparent.  Another happy customer!

MY EXPERIENCE:

The drive back to Salisbury bought us to 5pm and the end of our shift. I thoroughly enjoyed my day out in the field and not just for all the biscuits!

Perks of being an engineer for the day

It was great to see a different aspect of my job and meet some of our customers. It was very nice to hear them praise the company’s previous work as well as their appreciation for the benefits of our installations.  From an office workers point of view, it was rewarding to know that our well planned routes are worthwhile and save travel time in the day for our engineers. Overall, spending the day working with an engineer was a fun and interesting experience.

Written by ‘The Girl in the Office’

Case Study - Viessmann Vitorondens 200-T Oil Boiler

All in a Day’s Work- Viessmann Installation at a Grade II Listed Home

When the owner of a former listed rectory dating back to around 1600 in a small village outside Salisbury, Wiltshire, came to replace the property’s fifty year old boiler and gravity fed heating system, he naturally had high expectations.

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The project needed to significantly reduced running costs (the old system consumed 2,000 litres of oil per month), provide a constant space heat temperature and enable the heating, hot water and secondary hot water circuits to be controlled independently and remotely. Salisbury-based Viessmann partner, AHS Ltd., specified a Viessmann Vitorondens oil-fired boiler, with weather compensation and Vitotrol 300A remote controls. The result is a modern, fuel efficient heating system which is saving £8,000 per year, or around 70 per cent of his previous expenditure on oil.

The Technical Side:
  • 60kW Vitorondens 200.
  • Vitocell 300-B 500L.
  • 3 x Header Divcon Units with mixers.
  • Vitocom 100 with Virotrol App.
  • Vitotrol 300A remote control (3 heating circuits).
  • Wilo Comfort COR-2 pressure booster set.
  • Break tank.
  • 2 x large expansion vessels.

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Viessmann Vitorondens oil-fired boiler, with weather compensation and Vitotrol 300A remote controls.

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The new heating system comprises three fully weather compensated heating circuits and one constant temperature circuit for under-floor heating.

Which means:

Saving space, saving oil.

With oil bills of almost £13,000 per year at the 6,660 sq. ft., six bedroom, four bathroom home, fuel efficiency was a major priority. The Viessmann system – attractive because of its product build quality, system performance and user- friendly controls – was also the only one to come with weather compensation controls. These would fully optimise the Vitorondens 200’s efficiency and improve internal comfort, regardless of external temperature.

The installed system provides three fully weather compensated heating circuits and one constant temperature circuit for under-floor heating. One cylinder loading circuit with controls operates the heating and hot water and also the secondary hot water circuits. A welcome benefit of the advanced Vitotrol 300A controls is that AHS can monitor the system remotely on behalf of its client.

Noise was also a key consideration as the boiler’s flue would terminate above an outside seating area. The Vitorondens outperformed its competitors on noise levels.

AHS was called in as one of the few companies who could take on the complexities of the equipment and the task of designing, specifying and constructing a new, 9 ft by 6 ft plant room, in an outbuilding next to the main house. Tight for space and access, there was a lot of kit to install and most of it had to be dismantled and built inside the room. Thanks to the swift work of AHS, the crossover to the new plant room was achieved in just two days.

Overall the installation has resulted in a huge reduction in heating costs and oil consumption of around 70 per cent. Says a satisfied AHS Customer:-

In a property with no particular thermal efficiency, the installation of a highly efficient oil boiler and the very latest in temperature curve control programming has achieved a massive shift in performance.

Written by ‘The Girl in the Office’.

New Boiler Installation

Proud of our Engineers – Viessmann Installation at a New Forest Hotel

It’s hard not to be impressed at the work our engineers undertake especially when it comes to an installation such as this.

What a beautiful building for the installation to take place at.

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Now down to the main plant room. . .

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Two Viessmann gas boilers installed and awaiting to be fully connected and turned on.

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To an untrained eye, such as mine, even I can see the work that has gone into this Plant Room by the sheer size of the new cylinders and pipework.  All the old dropping pipework is coming out to be replaced by new straight and completely secured 2 ½” iron pipework and fittings.

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This not only shows the magnitude of the work involved, but that careful thought and design consideration has been made, to fit into the space available and to make all the equipment accessible and serviceable in the future.  Not forgetting that until it is time to switch over to our new system the old system has to be running as the hotel is fully booked as the work continues.

The Technical Side:

I would like to give you a rundown of the equipment used in this installation:

– 2 x Viessmann-W 200 Vitodens 60kW boilers
– 2 x Viessmann Vitocell 300-B 500L Cylinder
– Viessmann Low Loss Header and insulation
– Spirotrap MBL 2 ½ “
– Spirovent Dearerator 2 ½ ”
– Pumps
– 2 ½” Pipework
– Controls – Weather Compensated

Which means:

Our customer will have complete control of the heating and hot water system within the hotel.

The main plant room has 1 underfloor heating circuit for the conservatory, used as the dining room.  Then 3 individual fully weather compensated heating circuits for the main house ground floor, 1st floor bedrooms and 2nd floor bedrooms.  Meaning different temperatures and timings can be set for the different sections of the hotel.

So from an atmospheric conventionally flued system to include boilers and water heaters, they now have a balanced system with Viessmann high efficiency condensing technology with full weather compensation.

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What a difference we can make!

Written by ‘The Girl in the Office’.